lnf.cymru stimulus sheet · Digital Technology · Year 11

Beics y Bont: one business, two audiences

The business, the people, the trails, the prices and the survey on this sheet are invented. This is practice material only: it is not a WJEC client brief and it is not NEA work.

1. The client

Beics y Bont is a bike hire centre with a small café in the Afan valley. Rhodri Evans, the owner, has opened two new trails and wants a digital marketing campaign to bring in two very different groups of customers.

Audience A: familiesAudience B: young riders
WhoParents with children aged 8 to 14Experienced riders aged 18 to 30
New trailLlwybr y Dyfrgi: 6 km, green grade (easy), mostly flat, away from roadsLlwybr y Gigfran: 14 km, red grade (difficult), rocky climbs and fast descents
OfferFamily hire, 2 adults and 2 children, £60 for 3 hours. Free guided family ride every Saturday at 10:00.Full-suspension bike or e-bike hire, £45 for half a day. Bike wash and trail map included.
Useful factsFree parking, toilets, café with a children’s menu. Helmets for all sizes included.Open 09:00 to 17:00. E-bikes must be booked 24 hours ahead.

Rhodri says: “I need a short recommendation of which social media platform to use for the young riders, and a script for a 30-second video for families. I then want to be able to adapt the video for the riders.”

2. Rhodri’s customer survey

Last summer Rhodri asked 40 customers: “Which app do you use most to find ideas for days out?”

GroupFacebookInstagramTikTok
Parents (16 answered)952
Riders aged 18 to 30 (24 answered)1914

3. What customers said (qualitative data)

Parents

Young riders

4. Two posts to compare

Post 1: Beics y Bont’s current post

Beics y Bont is pleased to announce that our facility now offers a range of hire options for individuals and groups. Please contact us for further information regarding availability and pricing.

Post 2: a post by another business, Wal Ddringo Tawe (a climbing wall)

Ever wanted to climb a wall? Now’s your chance. Our taster sessions are made for first-timers: we give you the kit, the instructor and the confidence. 1 hour. £12. Saturdays at 11:00. Tap the link to book your place. #WalDdringoTawe #TryClimbing

5. Features of writing for an audience

FeatureWhat it means
HookAn opening line that grabs attention, often a question or a bold claim.
Direct addressSpeaking to the reader as you, and the business as we.
ToneHow formal or relaxed, calm or exciting the writing sounds.
Specific detailReal prices, times and facts instead of “a range of options”.
Sentence lengthShort sentences feel quick and punchy; longer ones explain and reassure.
Call to actionThe one thing you want the reader to do next, such as “Tap to book”.

A voiceover is spoken at about 150 words a minute, so a 30-second script is about 75 words.